Ready to strengthen your team's Managerial Leadership Skills?
This training is for seasoned and new managers needing a fresh perspective on:
- Leadership roles & responsibilities
- Productive behavioral styles
- Tactical operations management strategies that support your operation
- Best-practice engagement strategies that result in productive teams
Course Topics Include:
Day 1: Foundations in Managerial Leadership (8:30am - 4:00pm)
- Domains, Pillars & Outcomes of Managerial Leadership
- Managerial Leadership Productive Styles & Proactive Tactics
- Cultivating Appropriate Managerial Behaviors & Safe Work Environment
Day 2: Concepts in Operations Management (8:30am - 4:00pm)
- Policy, Process, Procures
- Inputs, Outputs and Feedback Loops
- Customer Journey: User X's Satisfaction
- Mapping Workflows
- Hitting Goals: Metrics, Data, Intel & Information
- Optimizing Operations
- Aligning People Resources
Day 3: Managing People, Performance & Productivity (8:30am - 4:00pm)
- Cultivating Individuals & Teams
- Building Team & Trust
- Strategic Communications
- Professional Development
- Performance Management & Measurement
Customized Training Options:
- Pick and choose modules
- Add or remove interactive exercises (slower) v seminar style (faster)
- Customize to your specific operation with specific examples
- Shorten training length to a "refresher"
- Drill down on specific training topics
- Address specific training or performance management needs